1. General warning
Digital assets are volatile. Their value may fall as well as rise and you may lose the full amount you commit. You should not commit money you cannot afford to lose.
Digital assets are not legal tender. They are not covered by a deposit guarantee scheme or by an investor compensation scheme. If Jadenex or a third party in the custody chain fails, you may not recover your assets in full or at all.
Jadenex operates on an execution only basis. No assessment is made of whether a market, an asset or a product is suitable or appropriate for you. You are responsible for your own decisions.
2. Market risk
Prices can move sharply and without warning. A market may gap through a price without trading at it. Liquidity may fall away, in which case an order may execute at a price materially worse than the price last displayed, or may not execute at all.
Past performance is not a guide to future performance. The value of an asset may fall to zero.
3. Execution risk
A market order executes against the resting order book and its final average price may differ from the price displayed when the order was submitted.
A limit order may not execute. An order that rests on the book may be invalidated by a market halt.
Connectivity, device failure and network congestion may prevent you from placing or cancelling an order at the moment you intend to.
4. Technology and network risk
A blockchain network may congest, fork, halt or change its consensus rules. A deposit or withdrawal may be delayed or, in an extreme case, lost because of a network event.
Sending an asset on an unsupported network, to an incorrect address or without a required deposit reference may result in permanent loss. Such a transfer cannot generally be reversed.
5. Custody and counterparty risk
A balance recorded to your account is an entitlement against Jadenex. Although client assets are recorded and held separately from company assets, segregation does not eliminate the risk of loss arising from insolvency, fraud, a failure of a third party custodian or a security incident.
6. Staking and earn risk
A published annual percentage yield is indicative. It is not a promise of return and it may be revised or suspended.
A network may impose a penalty on a validator which reduces the staked amount. Jadenex does not indemnify network penalties.
A fixed term product cannot be redeemed early without forfeiting accrued rewards. An unstaking period imposed by a network applies in addition to any term stated by Jadenex.
A real world asset instrument carries the credit risk of its issuer and of the underlying obligor, liquidity risk and operational risk in the custody arrangement. Where an attestation is delayed or qualified, trading in the instrument may be suspended.
7. Stablecoin risk
A stablecoin is a liability of its issuer and is not a deposit. Its value depends on the issuer maintaining adequate reserves and on the issuer honouring redemption.
A stablecoin may lose its peg. A peg that has held historically may fail without warning.
8. Card risk
A card balance is an electronic money balance. It is not a bank deposit, it does not earn a return and it is not covered by a deposit guarantee scheme.
A card transaction in a currency other than the card currency is converted at the rate applied at the time of conversion and a foreign currency fee applies.
9. Regulatory and tax risk
The legal treatment of digital assets differs between jurisdictions and may change. A change in law may restrict your ability to hold, trade, transfer or realise an asset, or may require Jadenex to suspend a market or a product.
You are responsible for determining and meeting your own tax obligations. Jadenex does not provide tax advice.
10. Fraud and social engineering
Jadenex will never ask for your password or an authentication code by email, telephone or messaging service. Anyone who does so is attempting to defraud you.
Transfers made to a fraudster are generally irreversible. Verify every withdrawal destination independently before you add it to your allow list.